📦 When will my order ship?

We process and ship all orders within 72 hours (3 business days) after your purchase.
You’ll receive tracking information by email once your order has been packed and handed off to the carrier.

🚚 What shipping carriers do you use?

We primarily ship via USPS, UPS, and FedEx depending on package size, value, and destination.
We always pack carefully to protect your collectibles.

🎯 What is RTYH (Rip Till You Hit)?

RTYH stands for Rip Till You Hit — one of our signature experiences!
When you buy an RTYH pack, we keep opening packs for you until you pull a guaranteed qualifying hit (like a V, ex, SR, or better, depending on the session rules).
Each RTYH event has clearly posted rules before purchasing.

🧩 What are Support Packs?

Support Packs are curated bundles of Pokémon cards we build to help collectors expand their collections affordably.
They come in different styles (Mini, Standard, Premium, Mystery) and are built using authentic, hand-selected cards from recent sets.

🎟️ Do you offer preorders?

Sometimes!
If we offer preorder opportunities for new Japanese or English sets, they will be clearly marked as "Preorder" in the product title and description.
Please note: Preorders are non-refundable.

💬 How do I contact you if I have an issue?

You can reach us easily through our Contact Us page, or by messaging us on Discord if you’re part of our community server.
We usually respond within 24–48 hours!

🌎 Do you ship internationally?

At this time, HyperbolicTCG ships only within the United States.
We may explore international shipping options in the future based on demand.

⚡ Bonus Question (Optional Add to Make You Feel Even More Human):

🔥 Why "Hyperbolic"?

We chose the name HyperbolicTCG because we believe every pull, every pack, and every moment in this hobby should feel bigger than life.
Hyperbolic is about passion, energy, and leveling up — just like the Hyperbolic Time Chamber in Dragon Ball Z.
Thanks for stepping into our world!